Frequently Asked Questions
Find answers to common questions about our motion control systems and cinema accessories.
Are edelkrone products compatible with all camera brands?
Yes, our motion control systems and head solutions are designed to be universal, supporting most DSLR, mirrorless, and cinema cameras within specified weight limits.
Do I need a separate controller for my motion control setup?
Most edelkrone devices are controlled via the edelkrone App on iOS and Android, though we also offer a dedicated hardware Controller for tactile operation.
Can I power my devices using AC adapters?
Yes, while our products are optimized for battery use (LP-E6 or NP-F), AC/DC adapters are available for extended studio sessions.
Is the firmware updatable?
Absolutely. You can update the firmware of all your edelkrone devices wirelessly through the edelkrone App to access new features and improvements.
What is the maximum payload for the SliderPLUS?
Payload capacity varies by model and orientation. Please refer to the specific product specifications page for detailed horizontal and vertical weight limits.
Do you offer international shipping?
Yes, we ship our innovative filmmaking solutions to creators worldwide via premium courier services.